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Service Details

Supply Chain Solutions

One Layer for the Whole Chain.

Network design, carrier routing and control-tower exception management in a single operating layer — so a delay in one leg is re-planned against the whole chain, not reported after the fact.

1
Control tower
Real-time
Exceptions
End-to-end
Reporting
Global logistics network mapped across continents with tracked routes
ISO 28000 Certified
Service Overview

Control-tower logistics for complex chains.

When freight, warehousing and customs are bought as separate services, no one owns the whole journey. The Fretrix control-tower model puts network design, routing and exception management in one operating layer.

We model your lanes, nodes and service levels, route each order to the mode that meets the date at the lowest landed cost, and roll cost, inventory and emissions into a single monthly review.

Network design & vendor routing

Lanes and nodes modelled, then every order routed to the best mode and carrier.

24/7 exception management

One team watches every shipment against plan and actions the recovery.

Unified reporting layer

Orders, cost and emissions in one dashboard across every mode and provider.

Single SLA end-to-end

One agreement across freight, warehousing and customs.

What we handle

Built for cargo that cannot wait.

From charter-critical oversizes to GDP pharmaceuticals, every freight profile is covered with the same precision and accountability.

  • IATA-certified operations

  • GDP cold chain compliance

  • All 9 DGR hazard classes

  • Paperless e-AWB filing

Road Freight

FTL, LTL, express, and temperature-controlled road transport across Europe, North America, and Asia.

FTL & LTL

Air Freight

Time-critical air cargo solutions with priority boarding and door-to-door delivery for urgent shipments.

Express

Sea Freight

Full-container (FCL) and less-than-container (LCL) ocean freight with port-to-port and door-to-door service.

FCL & LCL

Rail Freight

Cost-effective rail freight solutions connecting major industrial corridors across continents.

Intermodal

Warehousing

Strategic warehousing, cross-docking, inventory management, and pick-pack-ship solutions.

12 Hubs

Multimodal Express

Combined sea-air and road-rail solutions optimized for cost-speed balance with single-invoice simplicity.

Most Requested
Operations

How We Work.

We've engineered a friction-less logistics workflow. By combining high-touch we handle the complexity so you don't have to.

Digital Booking & Analysis

Our digital engine calculates freight rates across multiple lanes in seconds. Lock in binding rates without waiting for sales callbacks.

  • Lane analysis
  • 60-second setup

Coordinated Carrier Dispatch

We coordinate directly with your warehouse or facility. Our automated system handles all bill of lading and document creation.

  • Verified network
  • Dock coordination

Unit-Level Visibility

Monitor every mile of the journey. We manage customs pre-clearance and exception routing before delays happen.

  • Live GPS tracking
  • Customs pre-clearance

Successful Delivery & Reporting

Close every shipment with a digital proof of delivery and an integrated performance report for your records.

  • Digital POD signature
  • Performance reporting
Why Fretrix

Why Thousands of Shippers Choose Us.

Speed and network coverage are table stakes. What sets Fretrix apart is the accountability architecture built around every single shipment.

Insured Every Step

Full cargo insurance with 100% liability protection throughout the entire journey, from pickup to delivery.

Real-Time Visibility

Live tracking dashboard with automated milestone alerts and proactive exception management across all shipments.

Dedicated Support

Personal account manager available 24/7 with multilingual support across all time zones and regions.

98.7% On-Time

Industry-leading on-time performance backed by robust contingency planning and multiple carrier options.

Customs Expertise

In-house customs brokerage team ensures smooth border clearance and full regulatory compliance.

Green Logistics

Carbon-neutral shipping options with optimized routing to minimize environmental impact.

Pricing

Simple, Transparent Freight Rates.

Starting rates per shipment. Final quotes are generated instantly at booking — no callbacks, no hidden fees.

Standard

$2.49

per kg · air economy

Essential air freight for non-urgent shipments with basic tracking and support.

60-second rate confirmation
End-to-end tracking
Standard e-AWB documentation
48h transit target
Get a Quote
Popular

Business

$4.99

per kg · air priority

Priority air freight for time-sensitive shipments with full tracking and premium support.

48h transit target
Binding 24–48h SLA guarantee
Customs pre-clearance included
Named ops contact 24/7
15-min GPS ground updates
Get Priority Quote

Enterprise

Custom

dedicated logistics

Custom logistics solutions for high-volume shippers with dedicated infrastructure and SLAs.

Dedicated aircraft (NB, WB, freighter)
DGR all 9 hazard classes
GDP cold chain certified
Confirmed within 4 hours
Request Charter
Global Network

From Any Runway to Any Doorstep.

Priority allocation and named handlers in every region we serve — so your cargo clears, connects, and delivers on schedule across 150+ countries.

Europe — 42 countries
North America — 3 countries
Asia-Pacific — 28 countries
Middle East & Africa — 35 countries
Latin America — 18 countries
Australia & Oceania — 6 countries
FAQ

Questions We Hear Often.

Can't find what you're looking for? Our freight specialists are available around the clock.

Talk to a specialistAvailable 24/7 — +1 234 567 8912

How do I get a freight quote from Fretrix?

Three ways: the online quote form (fastest — usually under two hours on standard lanes), the freight desk on +1 800 555 1234, or quotes@fretrix.io. Have origin and destination cities, cargo weight and dimensions, commodity type and required transit time to hand. Spot rates on major lanes are often returned within 30 minutes during business hours.

What's included in a Fretrix freight rate?

Quotes are all-in for the scope you request: linehaul, fuel, terminal handling at both ends, documentation and customs entry where we are the broker. Duties, taxes and any storage incurred after free time are shown separately, because they depend on your goods rather than on the movement.

How far in advance should I book ocean freight?

Two to three weeks before the sailing on standard lanes, and four to six weeks around Lunar New Year, peak season and the pre-Christmas rush. Bookings on our contracted allocation are protected against blank sailings; spot bookings are not.

Do you offer door-to-door freight services?

Yes. Door-to-door is priced and tracked as a single movement across every leg — collection, main carriage, customs and final delivery — with one reference and one invoice regardless of how many carriers are involved.

What cargo types do you specialise in?

General palletised and containerised freight, temperature-controlled and GDP-compliant pharma, dangerous goods under ADR and IATA, high-value electronics, and oversized project cargo. Live animals and personal effects are the two categories we do not handle.

Can I change or cancel a booking after confirmation?

Changes are free until the cargo is tendered to the carrier. After that, amendment fees follow the carrier tariff and are shown to you before we make the change. Cancellations after gate-in may incur terminal charges.